People need to know how to do their jobs well. How are they going to get that knowledge? You must make time for this. Whether in a classroom setting with an industry supplier, a mentorship relationship with their work neighbor, or some one-on-one time with the boss, each new hire needs to understand their role:

• Basic shop workplace rules and industry terminology
• Key elements of their job
• What does success look like? How long should something take to do?
• “What’s next?” in their day
• How to find answers to their questions
• Safety and best shop practices for their work

Educating your staff is a key leadership responsibility. The more you invest in your staff, the better run and effective your team will become. So don’t put this off. Create a training calendar.