Gildan recently announced it has rolled out its grievance mechanism app to 100% of its factory workers in Honduras. According to the company, the app bolsters its existing efforts to provide safe and convenient avenues for employees to voice their valuable feedback.

In 2021, Gildan introduced its first grievance app in two of its company-operated facilities, one in Nicaragua and another in Honduras. Gildan feels the pilot was successful, enhancing the communication channels between workers and management. Since then, the company has planned to extend this service to its other facilities.

Gildan debuted the new app in nine of its facilities in Honduras, covering its entire factory workforce in the country.

As part of the app’s activation, Gildan launched an internal campaign in Honduras, partnering with a local celebrity, to encourage employees to download the app. Gildan also designed free Wi-Fi zones in all facilities, with comfortable furniture, to facilitate app usage among its employee-base, the company says.

“At Gildan, the well-being of our employees is a cornerstone of how we operate, and a large part of that is listening to them and responding to their needs,” says German Reyes, director of social compliance at Gildan. “We are happy to extend the use of digital grievance mechanisms to all our factory employees in Honduras.

Gildan states that it plans to roll out the app in the rest of its global operations in the future.