Internal communication and managing your shop properly are essential to meeting client expectations. Here are some simple tools to implement in your shop to ensure it is running smoothly:

Supply Checks

Schedule weekly supply checks and have a point person provide a list of what needs to be purchased to office staff. Nothing is worse than running out of a key supply in the middle of a busy print day and stalling your production.

Computerize Your Process

Just like ensuring your external communication is computerized, internal systems allow you to streamline your client orders, information, artwork, and deadlines all in one place. Often, there is information missing in personal emails, written notes, etc., or details can be left out when asking a teammate for artwork or “if something has been approved.” The whole team has transparency, and everyone is notified when a phase is changed when using an internal computerized system. Implementing this may take some training but will ultimately make your shop far more efficient in the future.